24 November 2017

Cattle class


Proof that Ryanair treats its staff as poorly as it treats its passengers.  The Guardian reports:
Ryanair cabin crew have been told they could face “disciplinary proceedings” and have their working hours forcibly changed unless they sell more perfume and scratchcards.
The Irish airline has previously denied pressuring staff to hit specific sales targets, after it emerged they were encouraged to sell products in return for bonuses.
But letters sent to crew members by recruitment firms that supply staff to Ryanair– seen by the Guardian – warn of dire consequences for those whose average sales per flight fall “below budget”.
The letters highlight 10 products, including drinks, confectionery, cosmetics and scratchcards, listing the percentage of flights in which individual cabin crew members had not sold enough.
As a frequent passenger, I do my best to help out the crew on the drinks front.

 

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