The Royal Mail

I'm getting old and cranky. The BBC website records:

"People living in tenements in Scotland have had major problems with the delivery of their mail, according to a report by the postal watchdog.
Postwatch Scotland said about half of all tenement homes in Edinburgh and Glasgow received the wrong mail at least once a week.
It has called for swift action from Royal Mail to tackle the situation.
Royal Mail said it had many solutions in place to ensure people living in tenements received their post.
Postwatch examined three Scottish cities, where 60% of homes were in tenements or blocks of flats. "

It's not just the misdelivery of the mail - it's the fact that the stair is littered with discarded red elastic bands. Not to mention the absence of deliveries when it is raining.